Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Receptionists are good

The receptionists are good but the place badly needs redecorating. I've been coming here for 40 years and I have always been satisfactory for me. I see the same doctor on each visit which works well for me as he knows my ongoing condition. I would be very disappointed if that were to change. I do have to wait a bit for an appointment with him but that is because he is here two days a week and is very popular.