Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Forest Group Practice


Staff friendly and nice

I like the booking in at the surgery is is easy with the check in screen. The staff seem to be friendly and nice. There can be a long wait on the phone to get through so I tend to come in and book my appointments face to face as I only live local. I would like to see more GP consistency if you want to see the same GP you have to wait a long time.