Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Framfield House Surgery


Good overall

I have to say that the surgery is pretty good really, you do have to wait a bit to get through on the phone but its not too bad and you expect to have a bit of a wait. I liked the fact that they always let me know when its time for my routine jabs, its much better to be told rather than have to arrange yourself. So overall I would say very good.