Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Framfield House Surgery


They always try to get you in

I do find that you have to wait a long time waiting on the phone to get through its usually about 15-20 mins. Staff are helpful and they always try to get you in, but if its one thing I am not keen on its having the reception person asking me lots of questions about my medical details but thats how it seems to be now. I actually saw a paramedic at my last appointment and I was a bit unsure beforehand but actually the appointment went much better than I expected and they were able to give me much more time than the GP normally does and I felt they were very thorough.