Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery


Satisfactory.

I was unable to get a GP appointment for 10 days or so and instead saw the nurse who ordered a blood test which proved clear. My complaint continued but could not get a GP appointment. Phoning several times day and waiting for a cancellation. Not a problem for me, being retired, but unsatisfactory for those who are employed. Why not have one doctor a day holding an evening surgery without the need for an appointment or at least an appointment on the day.