Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Framfield House Surgery


Dr made me feel like I was wasting their time

I called reception to ask for a telephone consultation as I wanted to review medications for a stomach complaint. The receptionist said that I needed to see a Dr. because it was stomach related and they would need to examine me. I arrived for my appointment and the Dr. made me feel like I had wasted their time and that I shouldn't be there. I did explain that I had only wanted to talk on the phone to save everyones time but they were rude and dismissive.