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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery



Lost confidence in the GP's

Do not feel listened to and GP looks at watch and says I have to leave. Two particular occasions where I have had concerns about some horrible symptoms, when it was not what they thought it should be in their mind after blood tests they said to just get in with it. I still have no answers. Not thorough and give me no confidence.

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