Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery


Took up two appointments

Seeing my own GP can be difficult. I was desperate to see them recently, but had to see another as mine was busy at short notice. The GP I saw proceeded to write notes for the attention of my GP and told me I'd have to make another appointment to see them. So ended up using double the time.