Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery


Difficult to get through

It is difficult to get through on the day you need someone to see you. Have to keep trying a few days on the trot. My GP however was not available, so having to see someone who I have not seen before and don't know my long term conditions. My appointment time is 25 minutes late today. No communication about why.