Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery


Hard to get through

Generally good. Hard to get through at 8am and then appointments are gone. As I work I prefer an early or late appointment, which is even harder to come by. I didn't know about GP+ and have never been offered it, but now I do I will ask next time if I can there.