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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framfield House Surgery



No longer syringe ears

I am here today to see The Hearing Care centre, and having to pay. This surgery used to do it for me, but no longer does and I am unsure how much longer I can afford to pay for it. They have not spoken to me about how I can prevent the problem, but I will ask today.

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