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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Framfield House Surgery


Walk-in to get appointment

The appointment system here means I just walk-in at 8 am rather than try ringing as it is always engaged and I just do not have time to keep hitting 're-dial'. Feel 'holding system' would be better than just 'engaged'. At least then you would be on a system, can put it on speaker and get on with something whilst waiting to get through.