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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framlingham Dental Practice



Cannot afford £30 per month for Denplan

My whole family were NHS patients at this practice but then both myself and my husband were informed that our children could remain NHS patients but that the adults now had to pay for Denplan £30 per person per month if we wanted to stay a patient with them. We cannot afford that and on top of that if we need detal work done apparently there is a saving of 10% off regular private charges. It is such a shame as the kids treatment is fine and the care they give is excellent. I have an exemption certificate for dental care when I was under maternity care but I was unable to use it and it has now expired. I am genuinely worried about my teeth but what can I do? I cannot get them checked anywhere so no prevention. I am not in a position where I can pay for this, the situation is not ok.

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