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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Framlingham Dental Practice



Appalling and not fit for service

My 6yo daughter had a dental emergency, but they wouldn't see her. They very rudely told me that she would have to just wait as they didn't have any staff. It's now over a year later, my kid is 7 now and they have given her an appointment for October. In the meantime she's been in pain and her broken tooth has decayed further. I tried other dentists in the area but no one would take on new child patients, so we've just been stuck waiting. Appalling service and completely unethical. They could have referred her elsewhere.

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