Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Brilliant

Fantastic surgery. Very quickly called in to the surgery this morning for an appointment, seen within 2 hours of calling, which is great. The staff are lovely, and they explain issues and answer questions well, even if it is the silliest of questions. They saw my child urgently, when they were closing recently, after they fell and hit their head, and that was so reassuring and good of them.