Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Continuity is important

Most of the time it's fine to get an appointment. Sometimes it's a bit hard to see a specific GP, probably because he is amazing and patients have a good rapport with him. I can't praise him enough. The kids are seen whenever there is a problem and although they are under a lot of pressure you are able to get seen. Continuity is important but for urgent issues it's not needed as much