Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Really helpful

Everyone is really helpful and friendly, on the phone or face-to-face. I'm able to get appointments whenever I need, and my preference is listened to. I was referred quickly for a mammogram within two weeks, and the nurses have been very good and so supportive. It's working very well as a surgery.