Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Great

I have a caring GP so I try to see them each time and generally I'm successful in doing so. There are no long waits for appointments and nothing to improve, however, I am concerned about the additional housing going up locally. When I received a diagnosis from the hospital I was then contacted by the team at the surgery to say they'll be there for me which was showed how supportive they are, I was so pleased with this.