Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


A good surgery

They seem to have enough staff and some new nurses and I've never had any issue getting appointments in advance but I've not needed an urgent appointment. The staff were great when I was diagnosed with cancer, I was called in to the surgery on Monday morning and was at the hospital on Wednesday, I really can't fault the surgery at all.