Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Holistic approach

I got straight through on the phone today, spoke to a nurse and then came in to see them. They take an holistic approach and discussed two checks that needed to be done even though that wasn't the reason I came in for. There was some missing information on my file but the nurse took time to go through everything and ensured that screening check ups are now booked . I'm a fairly new patient and I'm very pleased with the surgery so far.