Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Wonderful

Friendly, kind and put you at ease. Appointments are available when needed, you may be don't get to see the GP as often but after speaking to them on the phone they either address the issue or invite you in. For my ulcer the nurses book me in after each visit and they are all lovely. Stradbroke is a bit of a journey for me to drive but I do have family to help me. My doctor is wonderful.