Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Helpful and friendly.

Helpful and friendly. Never feel rushed, always very helpful with appointments. We did have a bit of a wait on a blood test that had to be sent to Addenbrooke's, the communication could have been improved, but other than that it is an excellent surgery.