Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Fine at the moment

I can see who I want, when I need to and the staff are lovely, I think they're really good. The nurse practitioners are really good, they spend time with you and give good advice. With the additional cleaning taking place it seems that there are slightly more delays and I wonder whether patients are still only allocated the same amount of time as before?