Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


A little trying

Its been a little bit trying trying to get a blood test appointment which I need before a hospital appointment taking place later this week. Staff are very good, not sure why an appointment system with allocated times is used as they are never on time, you might as well have a wait your turn system. Other than that nothing else needs to change.