Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fressingfield Medical Centre


Staff explain issues well

It's not as easy as it was but for routine issues it works well with no huge waits. Staff explain issues well and I haven't felt rushed in an appointment even when they are running behind. There must be capacity issues, time allowed for each appointment really needs to be longer.