Been with surgery for years changed considera
Trying to get through is difficult you get told to ring at 8 in morning but even on ringing at 8 Monday morning and being first in queue told no appointments . How can that be when they don't let you book appointments beforehand. I've been first in queue then get cut off so try to ring again then about 10 in queue. I don't like explaining my problems to receptionist. I used to tell people how brilliant our surgery was and great doctors but since being taken over by West Suffolk its changed for the worse. Like speaking to same doctor as although another doctor can see everything on computer they really don't know the patient personally. Doctor can be bit sarcastic.