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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Glemsford Surgery, Sudbury


Staff not always helpful

Once you have an appointment its fine but reception staff are not always as helpful as they could be and I've had issues with the phones being put down mid conversation. A lot of the new doctors are really good and the phone queue system is a better idea. The pharmacy staff go out of their way to be helpful.