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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Glemsford Surgery, Sudbury



No problems getting appointments

My appointments with the nurse are pre arranged and I've been able to see other memebers of the team in under a week. I find that the system works well as I can get appointments as and when needed. The nurses are super helpful and really lovely.

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