Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury


Perfectly fine

The waits on the phone are not excessive and when you get through appointments are available, especially with the nurses, who are lovely. I haven't needed to see a GP for over a year now but my husband who does see them regularly has no problems getting seen quickly when we are concerned about something.