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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury



Doing well, nothing to change

Made an appointment this morning, mid-way through the morning, and was given an appointment virtually straight away. Normally phone but couldn't get through, so I was surprised when we got an appointment. I really don't think there is anything that needs to change, they are doing well.

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