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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury



Friendly and accomodating

More than happy with the surgery. Reception are always very friendly and accommodating. I called this morning and was given an appointment straight away. I do miss the Hartest surgery but the care is still very friendly. Having the pharmacy on site is great and they've also delivered medication to Hartest quickly in the past.

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