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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Glemsford Surgery, Sudbury



Impressed by staff support

To see some doctors means that there is more of a wait than others but the doctor I've been seeing has been so helpful. I have had some issues with the online prescription ordering and wasn't overly impressed with the help and support provided by staff at the time.

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