Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury


Not rushed

The time spent waiting in the waiting room has got longer. You do get enough time with the doctor you see and aren't rushed through. Not having good continuity with the doctor mean that for ongoing issues care is affected. The advice given by different practitioners is fairly consistent which helps. The surgery is very friendly and is very good.