Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury


Very supportive

They help as much as they can and are very pleasant. The surgery itself is a comfortable environment and not at all intimidating. The staff are very good, accommodating and helpful when sorting things out. It would be nice to have a board showing each member of the staff team and their role. They have been incredibly supportive to our family. Happy to wait to see my GP, appointments do run behind however, he gives you all the time you need which is great.