Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury


Can always get an appointment

You can always get an appointment when you phone up, very helpful and can't do enough for you. You may have to wait a little on the phone in the morning but you do get through. The surgery has been very good to me, very helpful and friendly. It would be nice if there was a water machine in the waiting room. The wait to see your doctor can be a bit long but I'm given enough time in your own appointment.