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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury



Confusing covid 19 posters

A simple call from a Dr would have been great at this time. Instead I had to deal with reception 4 times and came to the surgery only to find confusing posters about covid 19. I still came away without an answer and no HRT prescription. I needed simple health advice but didn't get any.

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