Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Glemsford Surgery, Sudbury


A wonderful team

From reception to GP always so kind, considerate, helpful and caring with GPs showing unconditional positive regard. Nurses and pharmacy team also lovely. GP's are have always been thorough and listen, and so helpful in a time when my mental health has been really difficult - and the reception are very understanding with this too. Understandably waiting times are sometimes long, but knowing the care I've had by team there, Id rather that, then a rush in rush out service with no care.