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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GP Federation (Suffolk)



Have to chase for appointments

Although the care and advice is good you do have to contact them to make sure you get your regular appointments, they are not automatically booked. Would be easier if the appointments were just booked and letters sent out to you. Having the appointments in Thetford is really handy as it's so close for us.

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