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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GP Federation (Suffolk)



More advanced info

The service delivery was good. Kind people, introducing themselves by name. The paperwork sent out in advance however needs to give you more information in advance to know what to expect. If you have never had an ultrasound before it could give you the wrong impression as it states 'internal' scan on the paperwork. I have had scans before when pregnant, but this threw me and I did feel a bit more anxious about it, being quite body conscious. I would ask that they include a picture of a typical ultrasound with the cold gel being mentioned. It also says that no special preparation is needed. I would also suggest that they include advice about thinking about the clothes you are wearing to make the area being scanned easier to get to comfortably.

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