Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Green Light Trust


I wish re-booking was a bit easier

It’s very good for me to be here, I think the only thing that I would like to see different would be making the process and explanation of how to re-enrol on a new course easier than it is now. The email communication needs a bit more clarity and I would like to see some detail on if there has been any changes and giving any instructions on what’s going to happen next, it just leaves me with questions that I would rather not have before the course