Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Grove Medical Centre


Excellent service for 2 different conditions.

On two mornings, a couple of months apart, I telephoned the surgery receptionists for an appointment. On both occasions I had a doctor's telephone call to assess my conditions within 40mins & an appointment at the surgery in the afternoon. I had antibiotics immediately prescribed for an infection & a physiotherapy self assessment referral immediately available. The infection cleared with the antibiotics & a physiotherapist appointment, to start treatment, materialized in less than two days.