Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


Appalling

Having experienced a recent bout of bronchitis I was still feeling poorly. I attended the doctors who weren't bothered that I was tearful, tired, dizzy struggling to take deep breaths. They advised I needed a blood test. However the dr. wouldn't do it I needed to see a nurse. The nearest appointment I could get was in a week's time. When I complained I was told I could go to a minor injury clinic which was 15 miles away. I was not able to visit the local one. I fail to see why the doctor couldn't do it