Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Grove Medical Centre


Proactive and caring

I am so grateful to this surgery for taking the initiative in reviewing my blood levels and discovering a serious condition. Hopefully early and hopefully whilst better able to treat. In even the smallest operation the attitude is professional and caring. This morning I had a routine blood test and blood pressure check and the level of concern and attention were superlative.