Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


Amazing support by Doctors, Nurses and Admin

Today I received a feedback on a request of mine for more diazepam. I then had a triage phone call - they looked after my terminally husband until his death in December 18 and nothing was ever too much trouble. He talked to me with great sympathy and sorted matters out, Whilst I said thank you. 'what I mean is a real THANK YOU to my doctor and all of you in the front line. You are amazing.