Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


Been good since moving here

Recently moved from Walton surgery, due to imminent closure, and so far things have been fine. Much bigger so I am not sure if I will experience same issues as Walton with access to appointments. The system here though with the 'callback' is for me an unusual one, but I get why they are doing it. Just will take a bit of getting used to. However, so far, I have had my initial appointment and back today for some bloods, which was easy to organise.