Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


Flu clinic- very considerate

The lady who rang me to make the appointment was very polite, considerate and accommodating. The queuing was fine today as warm and dry, but might be difficult for very elderly if wet and cold. The staff are all very polite and kind thank you. Thank you also to the carpark volunteers