Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


First class

We moved here from Essex earlier this year, and this service has been impeccable. I have ongoing tests/consultations going on, and the transition was so good, there was no gap in my care. Both my husband and I cannot sing the praises of this service enough. Very grateful for all you are doing. Thank you