Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Grove Medical Centre


Flu clinic

Very efficient and well organised. We had a good timely reminder. We did not get any information about the flu vaccine and possible side affects, which we would have liked, and sure we have had before. The staff were friendly and we appreciate their efforts