Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Guildhall Surgery


A bit hit and miss

When trying to get appointments it can be a little hit and miss and I have had issues getting medications on time and have been without pain medication for two weeks. There seems to be an internal issue transferring the prescription across to the pharmacy. I called three times and then visited the surgery to get the issue addressed. I've also had a three week wait to see a GP, it appears there is a lack of appointments.