Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Guildhall Surgery


Not so easy now

Getting appointments is not so easy when you want to see a GP. I have seen the nurse before but didn't feel like the issue was really addressed, I didn't feel overly listened to either. I then asked to see a GP and one of the very helpful reception team arranged for me to have a GP+ appointment at Drovers House in Bury on a Saturday. The locum I've see here today was really lovely.